How to Clear Your Form Cache

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Sometimes, you may experience some peculiar issues with your forms. Clearing your form cache is one of the basic ways to troubleshoot them. It’s also a good way to refresh your forms. Clearing your form cache won’t cause you to lose any data and it’s safe and easy to perform.

To clear your form cache

  1. Click on your avatar in the upper-right corner.
  2. Choose Settings from the menu.
A screenshot of My Forms with numbered steps to access Account Settings
  1. On the Account Settings page, scroll down and click on the Clear Cache button.
The Account Settings page with an arrow pointing to the Clear Cache button

An “All caches are cleared” message will appear below the button once it’s done.

If you are still having trouble, you may also try clearing your browser’s cache:

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