Clearing form caches is one of the ways to troubleshoot or refresh your forms. It won’t cause you to lose any data and it’s safe and easy to perform.
To clear your form caches
- Go to Account Settings.
- Scroll down to Form Caches.
- Select Clear Cache.
An “All caches are cleared” message will appear once it’s done. If you are still having trouble, you may also try clearing your browser’s cache. To learn more, see
Thank you for helping improve Jotform's user guides. 🎉