How to Clear Your Form Caches

July 5, 2023

Clearing form caches is one of the ways to troubleshoot or refresh your forms. It won’t cause you to lose any data and it’s safe and easy to perform.

To clear your form caches

  1. Go to Account Settings.
  2. Scroll down to Form Caches.
  3. Select Clear Cache.
The Account Settings page with an arrow pointing to the Clear Cache button

An “All caches are cleared” message will appear once it’s done. If you are still having trouble, you may also try clearing your browser’s cache. To learn more, see

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Comments:

  • José Angel Vallejo - Profile picture
    José Angel Vallejo

    Ayuda por favor ya borre los caches de jotform y de google pero aún me aparece Forma sobre cuota.
    Este formulario ha excedido su cuota asignada., que puedo hacer.

    View Answer
  • alan comiso - Profile picture
    alan comiso

    same error

    View Answer
  • Jack Clark - Profile picture
    Jack Clark

    I am still getting the same response > I cant fill out any forms

    - please help?

  • Tobe Gerard - Profile picture
    Tobe Gerard

    I've cleared the cache.

  • Andy Wightman - Profile picture
    Andy Wightman

    how do you clear the mobil app cache please

    View Answer
  • Tiffany - Profile picture
    Tiffany

    This is so annoying I’ve spent over 3 hours to build my form the way I want and trying to screw around with having it one way and then saving all messed up. HATE JOTFORM DO NOT RECOMMEND

    View Answer
  • PILAR IRVING - Profile picture
    PILAR IRVING

    i keep getting your bloody 404 error page whenever i try to cotact you

    View Answer
  • NYRC TEAM - Profile picture
    NYRC TEAM

    my forms are not updating when I edit them. When I publish there is no change. I've cleared all form caches. HELP! I need to update ASAP or I will lose business!!!!!

    View Answer
  • FANATICS APP - Profile picture
    FANATICS APP

    It doesn't work for forms showing blank screen