You now have the ability to clear your Form Cache yourself! Sometimes you may rarely, but occasionally experience some peculiar issues with your forms. In this event, it is a good idea to clear your Form Cache as this can often be of great help to you in correcting previous issues.
It is also a good way to refresh your forms themselves. Additionally, we would like to point out that there is no need to worry about this either since this does not do anything that would delete or cause your form to disappear.
You can use the following steps to clear your form cache yourself:
- Hover on your avatar.
- Click Settings to go to the Account Settings page.
- Scroll down to the Form Caches section.
- Click the Clear Cache button.
An alert message will appear saying “All caches are cleared”. Click the OK button, and you are done!
If you are still having trouble beyond this, you may also want to try any of these resources in conjunction with the steps above:
It should help to correct the problems associated with it.
Lastly, if all else fails, please feel free to contact us through our support channels below with details about the problem.
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5 Comments:
how do you clear the mobil app cache please
This is so annoying I’ve spent over 3 hours to build my form the way I want and trying to screw around with having it one way and then saving all messed up. HATE JOTFORM DO NOT RECOMMEND
i keep getting your bloody 404 error page whenever i try to cotact you
my forms are not updating when I edit them. When I publish there is no change. I've cleared all form caches. HELP! I need to update ASAP or I will lose business!!!!!
It doesn't work for forms showing blank screen