How to Clear Your Form Cache?

October 19, 2021

You now have the ability to clear your Form Cache yourself! Sometimes you may rarely, but occasionally experience some peculiar issues with your forms. In this event, it is a good idea to clear your Form Cache as this can often be of great help to you in correcting previous issues.

It is also a good way to refresh your forms themselves. Additionally, we would like to point out that there is no need to worry about this either since this does not do anything that would delete or cause your form to disappear.

You can use the following steps to clear your form cache yourself:

1. Hover your mouse to the User Profile / Account menu at the top right side of the navigation.

2. Click the Settings option.

3. Scroll down, and click the Clear Cache button under the Form Caches row.

And a pop-up will appear saying All Caches are Cleared. Click the OK button, and you are done!

If you are still having trouble beyond this, you may also want to try any of these resources in conjunction with the steps above:

Clear Cache – Google Chrome

Clear Cache – Mozilla Firefox

Clear History – Safari

It should help to correct the problems associated with it.

Lastly, if all else fails, please feel free to contact us through our support channels below with details about the problem.

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Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

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