Sometimes, you may experience some peculiar issues with your forms. Clearing your form cache is one of the basic ways to troubleshoot them. It’s also a good way to refresh your forms. Clearing your form cache won’t cause you to lose any data and it’s safe and easy to perform.
To clear your form cache
- Click on your avatar in the upper-right corner.
- Choose Settings from the menu.
- On the Account Settings page, scroll down and click on the Clear Cache button.
An “All caches are cleared” message will appear below the button once it’s done.
If you are still having trouble, you may also try clearing your browser’s cache:
I've cleared the cache.
how do you clear the mobil app cache please
This is so annoying I’ve spent over 3 hours to build my form the way I want and trying to screw around with having it one way and then saving all messed up. HATE JOTFORM DO NOT RECOMMEND
i keep getting your bloody 404 error page whenever i try to cotact you
my forms are not updating when I edit them. When I publish there is no change. I've cleared all form caches. HELP! I need to update ASAP or I will lose business!!!!!
It doesn't work for forms showing blank screen