Studi Kasus

How Sterling Administration uses Jotform Enterprise and AI to ensure the safety of seniors

Temukan bagaimana Sterling Administration mengubah proses kepatuhannya dengan Alur Kerja Jotform. Pelajari bagaimana mereka mengotomatisasi persetujuan, meningkatkan akurasi data, dan menghemat waktu yang berharga untuk fokus memberikan layanan manfaat karyawan yang luar biasa.

Hubungi Sales Baca Kisah Lengkap

Sekilas tentang Sterling Administration

3.5

menit

Analisis dalam Hitungan Menit

15

Weekly Saved Hours

3

step

Proses Otomatisasi

Industri: Layanan Kesehatan

Ukuran organisasi: Sedang

Sterling Administration

Sterling adalah administrator terkemuka yang dimiliki oleh wanita dan minoritas untuk HSA, HRA, FSA, POP, dan COBRA. Sterling juga menawarkan layanan kepatuhan ahli untuk ERISA Wrap, Pengarsipan Formulir 5500, pengujian non-diskriminasi, dan persyaratan di bawah Patient Protection Affordable Care Act (PPACA).

Kasus penggunaan

Mengotomatisasi proses kepatuhan manfaat karyawan, Menyederhanakan kolaborasi dan persetujuan tim

Challenge

Sterling Administration faced significant hurdles in managing its growing administrative processes efficiently. The manual handling of client onboarding, data collection, and document management posed challenges that impacted productivity and accuracy. As the company scaled, ensuring compliance and maintaining streamlined workflows became increasingly difficult. The reliance on paper-based or outdated digital tools created bottlenecks, leading to delays and inconsistencies that hindered their ability to deliver the seamless experience their clients expected.
Solution

Sterling Administration turned to Jotform Enterprise to address its operational challenges and streamline its workflows. By adopting Jotform, the company automated key processes, including client onboarding, form submissions, and data management. Integration with Jotform’s HIPAA-compliant features ensured that sensitive information was handled securely, meeting industry compliance standards. The flexibility of Jotform’s platform allowed Sterling Administration to create customized forms tailored to its unique needs and integrate them seamlessly with existing tools, such as Salesforce and Google Workspace, enhancing collaboration and data accuracy across departments. This transformation enabled the team to reduce administrative burdens and focus more on providing exceptional client service.
Results

Using Jotform Enterprise, Sterling Administration has significantly streamlined its operations and improved efficiency across its processes. The integration with Jotform has allowed the company to replace manual tasks with automated workflows, reducing the time required for key operations like client onboarding and document processing. Additionally, the flexibility and scalability of Jotform have empowered Sterling Administration to adapt its tools to meet specific business needs, enhancing overall productivity and accuracy in its daily tasks. The organization now benefits from faster turnaround times, improved data accuracy, and a seamless user experience for both staff and clients.