Suspended Account

Buonasera. Il mio account è stato disattivato dopo che ho provato a fare accesso più volte dal mio telefono.

Luca

Hi Luca,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, It seems that your account was suspended due to your form collecting log in credentials. But let me forward this to our relevant team to be looked at. As soon as I have an update, I will get back to you on this thread.

In the meantime, let us know if you have any other questions.

Hi Luca,

Thanks for patiently waiting. I just heard back from our team. Your account was autosuspended by our phishing tool when you used the word "Password" in this field:

Your account is now active, but we recommend changing this word as soon as possible in order to avoid another suspension. By the way, the form in question is the Iscrizione al Supercorso maggio-luglio 2024.

Reach out again if you have any other questions.