Account: Need to update Username.

  • ke_gcetrainingroommilano
    Domanda del 29 agosto 2023 alle ore 04:44

    buongiorno,

    avremmo la necessità di cambiare la user name in --> ServizioItalia

    c'è questa possibilità?

    Grazie


  • Lorelie Jotform Support
    Risposta del 29 agosto 2023 alle ore 08:06

    Hi ke_gcetrainingroommilano,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We can change your username to ServizioItalia. But before we proceed, please note that after we’ve changed your account's username if you are using a custom URL to your forms, it will no longer work. You’ll need to re-create them again after changing the username. You can learn to do that here with our guide about how to create a custom URL for a form.

    Once we hear back from you, we'll be able to help you with this.