Feedback window does not close

  • valtersouza
    Fecha de consulta 26 de enero de 2024, 7:40

    Estou tentando editar um form, e aparece uma janela pedindo Feedback.

    Respondo, porém não dá acesso a edição do form.

    Por que ocorre isto ?

  • Sonnyfer Jotform Support
    Fecha de respuesta 26 de enero de 2024, 7:53

    Hi valtersouza,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having trouble with the Feedback window. We earlier had a backend issue that affected the feedback system. Such issue, however, is now fixed as confirmed by our developers.

    Please check again and let us know if you need any more help.

  • valtersouza
    Fecha de respuesta 26 de enero de 2024, 9:08

    Sonifer, Thanks for the quick solution!!! Hugs, Valter De Souza