Preciso liberar espaço na minha conta

  • cameloprime2020
    Domanda del 26 gennaio 2024 alle ore 13:01

    Bom dia!

    Gostaria de liberar espaço na minha conta! Já apaguei todos os envios, mas o espaço não está sendo liberado! poderiam me ajudar?


  • Rose Jotform Support
    Risposta del 26 gennaio 2024 alle ore 15:07

    Hi cameloprime2020,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I can see that your account is within the limit and your forms are also active. Please refresh your form and it is now active. Here's a screenshot of your form without the over-quota error:

    Preciso liberar espaço na minha conta Image 1 Screenshot 20

    Let us know if there’s anything else we can help you with.