meu form esta dizendo que extrapolou espaço de upload

  • Onsurance
    Perguntado em 26 de janeiro de 2024 às 14:11

    meu form esta dizendo que extrapolou espaço de upload sendo que eu apaguei tudo que tinha.


    Onsurance o nome da minha empresa. email comercial@onsurance.me

    Jotform Thread 11203841 Screenshot
  • Jovanne Jotform Support
    Respondido em 26 de janeiro de 2024 às 16:14

    Hi Onsurance,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account on my end and it is currently active and has not reached the account limits yet. Can you try reloading the page again and check if the issue remains? I also cleared your form cache as a precaution.

    Give it a try and let us know how it goes.