Erro ao importar formulário pelo website https://form.jotform.com/233413932318655

  • ana.maestrelo
    Perguntado em 30 de janeiro de 2024 às 10:02

    Boa tarde,

    Ao importar um formulário com um link do website https://form.jotform.com/233413932318655 , e quando tento publicar, esta apresentando o erro abaixo.


    Poderiam me ajudar por favor?


    Erro ao importar formulário pelo website https://form Screenshot 20


  • Eleazar Jotform Support
    Respondido em 30 de janeiro de 2024 às 12:28

    Hi ana.maestrelo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and it seems that it has been dormant for a while, that is why this error prompts. Would you like to reactivate your account?

    Once we hear back from you, we'll be able to help you with this.

  • ana.maestrelo
    Respondido em 30 de janeiro de 2024 às 12:30

    Hi,


    I would like to activate my account to create a form.

  • Eleazar Jotform Support
    Respondido em 30 de janeiro de 2024 às 13:05

    Hi ana.maestrelo,

    Thanks for getting back to us. I have gone ahead and reactivated your account. You should be able to publish the form now.

    Reach out again if you need any other help.