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jcp417530 Ocak 2024 16:35 tarihinde soruldu
Ola! Tudo bem?
estou com dúvidas sobre os planos pagos. Número de envios é o limite de resposta?
por exemplo, no plano prata, só poderei receber 2500 respostas ?
agradeço a atenção desde já
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Christian Jotform Support30 Ocak 2024 18:45 tarihinde yanıtlandı
Hi Jean,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.
Now, let me help you with your question. That's correct. The submission limit pertains to the overall number of entries across all your forms or imports in a given month. Upgrading to the Silver Plan, for instance, grants you a total of 2,500 Monthly Submissions, and this count resets every month. In your account settings, you can also see when your monthly usage is supposed to reset. Here’s how to do it:
- While logged in, click the Avatar icon in the upper-right corner.
- Select Settings, and then, on the left, select the Usage section.
- You'll find information about your Monthly Usage and the date it will reset there.
To better understand account usage and limitations, you can refer to his handy guide. You can also visit the Pricing page of your account to see the subscription limits for each plan.
Let us know if there’s anything else we can help you with.
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jcp417530 Ocak 2024 18:55 tarihinde yanıtlandıObrigado pelo seu retorno e cordialidade, Christian.
Existe algum plano com entradas ilimitadas ou número maior ?
Obrigado
Em ter., 30 de jan. de 2024 às 20:45, Jotform <noreply>
escreveu:
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Christian Jotform Support30 Ocak 2024 19:07 tarihinde yanıtlandı
Hi Jean,
Thanks for getting back to us. Yes, we have Enterprise subscriptions with unlimited Monthly Submissions. If the Enterprise plan meets your needs, please complete this contact form to proceed with upgrading your account or if you have any Enterprise-related questions. Once finished, our Enterprise sales team will get in touch with you. For more information, please see our Enterprise FAQs page.
Alternatively, if you prefer a larger submission capacity without opting for unlimited submissions, the Gold plan might be the ideal choice for you, providing 10,000 Monthly Submissions.
That's it. Let us know if you have any other questions.