Como posso recuperar minha conta?

  • Stefani
    Ditanyakan pada tanggal 5 Februari 2024 pukul 20.11

    Pode deletar os campos que forem contra os termos de uso

    Jotform Thread 11548391 Screenshot
  • Mary Jotform Support
    Dibalas pada tanggal 5 Februari 2024 pukul 22.22

    Hi Stefani

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I see that your account was suspended because of your form collecting log in credentials. Please note that gathering these types of data violates our Terms of Use. As instructed, I went ahead and deleted the offending fields, then reinstated your account.

    Let us know if you have any other questions.