Smart PDF Form: Unable to Upload a PDF

  • davidkalfa
    Perguntado em 11 de fevereiro de 2024 às 10:48

    Bonjour,

    Je souhaite modifier mon PDFform deja composé de 43 pages par un PDFform de 51 pages.

    Lorsque j'uploade le nouveau formulaire, Joftorm m'indique que le nombre de page maximum est de 25 pages ... ??? Or mon formulaire fait deja 43 pages !

    "The PDF you're uploading exceeds the 25-pages limit. Please try uploading another PDF form."

    Comment mettre a jour mon nouveau formulaire avec mes 51 pages ?

    Merci

    Bonne journée

    David

  • Ericson_B Jotform Support
    Respondido em 11 de fevereiro de 2024 às 12:56

    Hi David,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, a PDF of 43 pages cannot be uploaded. If you want to turn a PDF form into an online form, you must limit the page count to 25 or less in order for it to be uploaded.

    Let us know if you have any other questions.