Smart PDF Forms: Jotform is Currently unavailable

  • grupopharmapele
    Demandé le 1 mars 2024 à 13:56

    Olá, boa tarde

    nossos clientes estao com dificuldade em preencher o forms, ao finalizar aparece um erro

    Smart PDF Forms: Jotform is Currently unavailable Image 1 Screenshot 20

  • Camila Jotform Support
    Répondu le 1 mars 2024 à 15:58

    Hi Grupopharmapele,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening. Our Developer Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed. Thanks for your patience while we're looking into this.

    As soon as we hear back from them, we’ll update you here on this thread.

  • Camila Jotform Support
    Répondu le 7 mars 2024 à 08:12

    Hi Grupopharmapele,

    Thanks for your patience and understanding. Our developers have confirmed that the issue has been fixed. It should all working as expected now.

    Let us know if you need any more help.