How to update Upload Space

  • phenriquebarros
    Perguntado em 7 de março de 2024 às 19:17

    Olá, o sistema informa que ultrapassei o limite da cota de upload, porém já apaguei todos os envios e arquivos. O que fazer?

  • Jeric Jotform Support
    Respondido em 7 de março de 2024 às 21:37

    Hi phenriquebarros,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in Portuguese Language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

    I checked your account and I see your Upload Space has been updated it's 0.00 / 100 MB. I cleared your form caches to refresh them. Can you check back your account and see if the Upload Space reflects the same?

    If the you need more help, let us know.