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brunodietze2024年3月11日 16:01に質問
Como excluir meus dados de upload?
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Rose Jotform Support2024年3月11日 17:12に返信
Hi brunodietze,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your form and I see that the file upload usage is at 0MB. It looks like you were able to delete and purge submissions with files in them. Your form is also active, here's a screenshot of it:
Can you confirm if we can close your ticket?
Let us know if there’s anything else we can help you with.