Form is showing as over quota

  • samuelpt199
    Perguntado em 15 de março de 2024 às 04:28

    Estou com um problemas no formulário apareceu uma informação de que o formulário ultrapassou sua cota alocada e não pode ser usada no momento

    Jotform Thread 12926021 Screenshot
  • Jessica Jotform Support
    Respondido em 15 de março de 2024 às 06:30

    Hi Samuel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. Now, let me help you with your question.

    It looks like there are no form associated in your current account, and I am unable to identify the form URL from the provided screenshot. As such, could you share with us the form URL so we can look more to it?

    Once we heard back from you, we'll be able to move forward to the solution.