Form overquota error

  • PAULO
    Gefragt am 15. März 2024 um 10:50

    Está dando esse erro, poderia me explicar ?

    Jotform Thread 12936371 Screenshot
  • Shane Jotform Support
    Geantwortet am 15. März 2024 um 13:08

    Hi PAULO,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The error means that the form is disabled because the account that owns the form has exceeded the monthly submission limits. Unfortunately, this limit refreshes only once a month and the form will only be enabled again once the limits reset. If you're not the form owner, you can reach out to them and let them know about this.

    Reach out again if you have any other questions.