Como liberar espaço

  • jhonytancredo
    Fecha de consulta 15 de marzo de 2024, 13:01

    Prezados, boa tarde.


    Já deletei todos os formulários recebidos nos últimos meses e anos, mas ainda assim continuo sem memória disponível. Poderiam por gentileza me dar um suporte?


    Desde já agradeço.


    Jonathas Tancredo

  • Gaud Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 15:18

    Hi Jonathas Tancredo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. Are you referring to the upload space limits? If yes, then when I checked out your account, I noted that you are using 107.02 MB out of 1 GB of space. The upload space counter is already reset. Your account is in good standing. You can log out and re-log into your Jotform account and the upload space counter will be refreshed.

    Let us know if you need any other help.