email remetente

  • easytermobrasil
    Perguntado em 19 de março de 2024 às 15:03

    ola, poderiam me ajudar, onde acho os dados pra preencher um novo email remetente?

  • Mafe_M Jotform Support
    Respondido em 19 de março de 2024 às 17:34

    Hi easytermobrasil,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To confirm, are you trying to update the email address used as recipient in the notification email? If so, it is possible to change the recipient of the notification email. Let me show you how:

    • In the Form Builder, on the orange navigation bar, click Settings.
    • Click Emails on the left side of the page.
    • Click the pencil icon on the Notification email template.

    I would like to change the email address used to email me alerts please  Image 1 Screenshot 30 Screenshot 10

    • Go to Recipients tab and change the Recipient Email to your email address.
    • Click Save.

    I would like to change the email address used to email me alerts please  Image 2 Screenshot 41 Screenshot 21

    Please note that if you will be testing the new email address for the notification email, please do a test submission on your form. The Test Email button will only send the notification to the email address associated with your account.

    Give it a try and let us know how it goes.