Account: Overquota error

  • inlocoimoveis2017
    Perguntado em 28 de março de 2024 às 13:00

    Boa tarde!

    Meu formulário esta dando que atingiu seu limite de upload space. Podem fazer a limpeza de cache por favor?

    Jotform Thread 9551801 Screenshot Screenshot 10

  • Shane Jotform Support
    Respondido em 28 de março de 2024 às 13:08

    Hi inlocoimoveis2017,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening, sometimes the account limits may take a few minutes to refresh, so I have manually re-calculated your account's limits and your form is now accessible.

    Reach out again if there’s anything else we can do for you.