Espaço para Upload

  • gruposoeasy
    Perguntado em 29 de março de 2024 às 23:32

    Boa noite,


    ja foi feito a exclusão de arquivos e até o momento Espaço para Upload continua indicado que não existe mais espaços, podereria verificar o que esta acontecendo.

  • Hilary Jotform Support
    Respondido em 30 de março de 2024 às 01:40

    Hi Filipe,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've just refreshed your quota. Now, the occupied space is 1.95GB. Please logout and re-login again to see if the issue has been resolved.

    Reach out again if you need any other help.