Cancel Plan

Eu gostaria de cancelar o meu plano pois paguei e não vi que era em dolar.

Hi leticia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand that you want to cancel your plan. I have forwarded your request to our Relevant Team. We’ll get back to you as soon as we have an update.

In the meantime, let us know if you have any other questions.

Hi leticia,

Thanks for patiently waiting. As requested, your plan has already canceled. To request a refund for your latest invoice, open this link and complete the form. After the investigation of your request, you'll receive an email from our team member. When you have been refunded, your account will be downgraded to the Starter Plan.

Let us know if you need any more help.