Gostaria de ter algumas informações para automoção de formulário

  • Loja_Intt
    Perguntado em 4 de abril de 2024 às 17:30

    Boa Tarde! Tudo Bem?

    Gostaria de ter algumas informações para automoção de formulário.
    É possivel marcamos uma call em português?

  • Eldrex Jotform Support
    Respondido em 4 de abril de 2024 às 19:44

    Hi Loja_Intt,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

    Can you explain a bit more about the automation that you want for your form, so I can get a better idea of what's happening?

    Once we hear back from you, we'll be able to help you with this.

  • Loja_Intt
    Respondido em 26 de abril de 2024 às 07:37

    Olá! Eu utilizo o Jotform para receber contatos de clientes que querem vender meu produtos e depois envio esses contatos para meus vendedores e faço isso de forma manual.

    Queria entender se existe alguma forma de automatizar esse envios, para que eu consiga enviar para eles através de whatsapp.


    ATT

  • Jemuel Jotform Support
    Respondido em 26 de abril de 2024 às 09:51

    Hi Loja_Intt,

    Thanks for getting back to us. Unfortunately, we do not have a direct integration with WhatsApp. But, you can use the Notification Email feature to send all the submission data to your salesperson as a workaround. Simply add their email address as the recipient in your email notification settings.  Let me show you how:

    • In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • To edit it, click on the Pencil icon on the right side of the Notification Email.
    • Then, under the Recipients tab, just enter your salesperson email address. That's it.Gostaria de ter algumas informações para automoção de formulário Image 1 Screenshot 20

    Reach out again if you need any other help.

  • Loja_Intt
    Respondido em 26 de abril de 2024 às 12:15

    Eu consigo segmentar, exemplo, não quero que todos os meus vendedores recebam todos os contatos, preciso segmentar por estado.
    É possivel fazer isso?


  • Jemuel Jotform Support
    Respondido em 26 de abril de 2024 às 12:44

    Hi Loja_Intt,

    Thanks for getting back to us. Unfortunately, I don't fully understand your concern. Can you please explain further so I can better understand your concern?

    If you only want a specific salesperson to receive the submission data based on the user's answer, you can achieve this by setting up a condition on your Notification Email. Let me show you how:

    1. In Form Builder, click on Settings at the top.
    2. Click on Conditions on the left, and click on Add condition. Gostaria de ter algumas informações para automoção de formulário Image 1 Screenshot 50
    3. Select Change Email Recipient.Gostaria de ter algumas informações para automoção de formulário Image 2 Screenshot 61
    4. Now, set up the conditions and enter the salesperson's email addresses for them to receive the submission data based on the form filler's answer. You can copy my conditions below: Gostaria de ter algumas informações para automoção de formulário Image 3 Screenshot 72 Gostaria de ter algumas informações para automoção de formulário Image 4 Screenshot 83

    You can repeat the process for other choices. Once the form filler completes the form, the notification email will be sent to a specific salesperson based on the form filler's answer.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Keep us updated and let us know if you need any more help.