How Secure is Jotform?

Prezada equipe da plataforma, estou interessado em utilizar seus serviços e gostaria de obter mais informações sobre as medidas de segurança que vocês oferecem. Oque implementam na plataforma, para garantir a segurança?

Hello easytermobrasil,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Regardless of which plan you have, all of your forms are served across a protected 256-bit Secure Socket Layer (SSL) connection that uses a SHA256 Certificate. It's industry-standard protection. For encrypted forms, submissions are encrypted with high-grade RSA 2048 on our user's computers and then transferred and stored securely on our servers.

Jotform’s data servers are co-located in a cloud-based architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud data centers are hosted in Iowa (USA). AWS data centers are located in Frankfurt, Germany (EU), and Virginia (USA). Hosting Jotform on these major cloud platforms also provides us with some extra benefits with the implementation of security best practices in areas like hardware lifecycle management, physical security, and network infrastructure. Our servers are regularly updated and patched.

If you’re a Jotform Enterprise user, you can choose the physical location of your dedicated cloud server and host your data in any part of the world. This is especially important for complying with data privacy rules and location requirements in places such as Australia, Canada, the UK, and the EU. Only users and admins within your Enterprise account will be able to access your data server.

We also have an article about Jotform Security Measures that you can check out.

Reach out again if you have any other questions.