SMTP Setup Error: Request Failed with Status Code 502

Tentei conectar um email meu como remetente porém não consigo só da erro!

Hi Rafael,

Thanks for using Jotform. Can you please share a screenshot of the error you are getting when setting up your email address as a Sender Email?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hi Rafael,

Thanks for getting back to us with your screenshot. Can you try using Port 587 instead of 465? Also, make sure that you have the correct SMTP credentials, including your email address, host name, username, and password.

Please note that one of the prerequisites for SMTP setup is to contact your email service provider and request to add Jotform's IP addresses to their whitelist. Check out our common domain names below:

Jotform IP List

• 152.160.0.0/16
• 23.251.253.0/26
• 38.153.9.0/24
• 38.152.248.0/24
• 212.47.85.0/24

Jotform Default Email List

• noreply@formresponse.com
• noreply@jotform.com
• noreply@jotmail.com

Jotform Sender Domains List

• *.smtp-out.amazonses.com
• amazonses.com
• email.amazonses.com
• formresponse.com
• jotform.com
• jotform.net
• jotform.us
• jotmails.com
• jotservers.com
• s3.amazonaws.com

Give it a try, and let us know how it goes.