Send Notification to Whatsapp after Form Submission

  • comercialecoacao
    Perguntado em 14 de abril de 2024 às 14:20

    Existe alguma forma do cliente preencher o formulário e conseguir enviar o mesmo pelo whatsapp para a nossa equipe ao invés de ser por e-mail ou pela plataforma da jotform?

  • Mafe_M Jotform Support
    Respondido em 14 de abril de 2024 às 16:40

    Hi comercialecoacao,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, Unfortunately, the feature you're looking for isn't available at Jotform at this time. We can have this requested as a feature request. When or if it's developed depends on their workload, how viable it is, and how many other users also request it.

    As a workaround, you configure the Click to Chat feature of your WhatsApp. You can check out this link for more information. After that, you can redirect your respondents to your WhatsApp URL and prompt them to send a message after they are done filling out the form. Let me show you how:

    • In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu that opens on the left side of the page, click on Thank You Page.
    • Now, select Redirect to External Link and paste the WhatsApp URL.

    Send Notification to Whatsapp after Form Submission Image 1 Screenshot 20

    Reach out again if you have any other questions.

 
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