Request to cancel my subscription.

  • danycollar
    Perguntado em 18 de abril de 2024 às 20:27

    Boa noite, fiz a assinatura por engano. Por gentileza fazer o cancelamento

  • Harshad_P Jotform Support
    Respondido em 18 de abril de 2024 às 22:53

    Hi Danielle,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, about your request, I have canceled and refunded your Bronze Subscription. Please allow up to 5 to 7 days for it reflect in your account.

    Reach out to us if you need any more help.

 
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