Calendly Integration: No option to select the name field

  • Telecura
    Perguntado em 23 de abril de 2024 às 16:30

    Estou fazendo a integração com o calendly e na parte de colocar para já puxar os dados que a pessoa preencheu no formulário para ir direto para o calendly e o cliente não precisar preencher novamente, está dando erro no nome, não tenho a opção de selecionar para puxar, em nome aparece uma barra em branco ou "e-mail" e em e-mail aparece a barra em branco e "e-mail"

  • Ericson_B Jotform Support
    Respondido em 23 de abril de 2024 às 18:46

    Hi muriloalvesper4mance,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, unfortunately, the name field you appear to have added to your form is a short text. Calendly only supports the Full Name field in Jotform, which includes a first and last name. Let me show you how:

    1. In Form Builder, select Add Form Element in the upper-left corner.
    2. In the Form Elements pane on the left, select Full Name.

    Calendly Integration: No option to select the name field Image 1 Screenshot 30You should now be able to find the name in the options. 

    Calendly Integration: No option to select the name field Image 2 Screenshot 41That's it! Let us know if you have any other questions.

 
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