Não consigo assinar o plano

Não consigo assinar o plano

Hi pedroomigg26,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, please follow the steps in the guide, how to Upgrade My Account. If the issue persists, can you share a screenshot of what's happening when you try to upgrade?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hi, Rose!

Quando vou adicionar os dados do cartão para pagamento, a assinatura não finaliza.

Hi pedroomigg26,

Have you tried upgrading using another browser or device? If the issue persists, please try to upgrade using this upgrade link for Bronze monthly.

Give it a try and let us know if you need any help.

Olá, Rose

Pode me enviar o link novamente por favor

Olá, Rose!
Poderia me enviar o link novamente, por favor?
...

Hi pedroomigg26,

Here's the link again.

Let us know if there’s anything else we can help you with. 

Olá, Rose
Diz que o link expirou

...

Hi pedroomigg26,

Here's a new link.

Let us know if there’s anything else we can help you with. 

Sem sucesso! Aparece a mesma mensagem 😭

...

Olá Pedro,

Poderia fazer a gentileza de acessar o link por um desktop e efetuar a compra por lá? Provavelmente não receberá esta mensagem.

Experimente e informe-nos se tiver outras dúvidas.