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LLaila Pereira
Boa tarde,
A contestação do pagamento foi realizada, devido estarem cobrando valores divergentes dos pacotes que fechamos.
No caso, o pacote que fechamos era o Bronze, sendo pagamento anual. E está sendo cobrado em Dólar.
Por gentileza verificar
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Cyrus_BHi Laila,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, the prices of Jotform Subscriptions on the Pricing page are in USD currency. But, the payment processor will indicate the converted amount automatically, depending on where you're purchasing from.
Let us know if there’s anything else we can help you with.