Limite de envios excedido

Prezados,

Meus contatos estão recebendo esta notificação ao acessar os formulários (imagem em anexo), porem tenho espaço e limite disponível.

Poderiam me apoiar?

Hi formsdoccod,

Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. I checked the account, and it is already within the limits. I have cleared form caches to refresh the forms. Can you give it a try and see how it goes? 

Keep us updated and let us know if you need any more help.