Formulários e dados em falta

Mobile Offline
1

Message
fórmulario 3 não enviou e apagou todos os arquivos

Platform
Android

Appversion
2.12.29

Deviceinfo
User Device: Redmi - 2312DRA50G - Handset - 15

Source
Report

App
Jotform

Hi arijohnsonmoura,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account but there are no forms under it. There's also no usage history. If you have previously received submissions before and have created forms, can you share with us the link to it so we can help you track it? If that’s not quite what you’re looking for, can you share a bit more info so I can help you better?

As soon as we hear back from you, we can work on getting you a solution for this.