Fluxo de Trabalho: E-mail enviado para todos participantes apesar da condição de responsável

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    Júlio Cézar da Silva
    Perguntado em 24 de novembro de 2025 às 10:03

    Tenho um fluxo de trabalho onde em função do nome do responsavel, o e-mail será enviado para o responsavel devidamente cadastrado , porém mesmo fazendo o ramo do ramo condicional o e-mail está sendo enviado para todos os demais participantes, mesmo não sendo o responsavel

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    Buse
    Respondido em 24 de novembro de 2025 às 10:09

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

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    julioczar76
    Respondido em 24 de novembro de 2025 às 10:31
    I have a workflow where, based on the name of the responsible party, the email is sent to the duly registered responsible party. However, even when creating a conditional branch, the email is being sent to all other participants, even those who are not the responsible party.


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    julioczar76
    Respondido em 24 de novembro de 2025 às 10:39
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    Arif Can
    Respondido em 24 de novembro de 2025 às 11:10

    Greetings Julio

    Thanks for reaching out Jotform Support. The issue you are facing right now is because you need to fill Reply-to Email section by clicking on the settings then you can solve your problem easily.

    
Fluxo de Trabalho: E-mail enviado para todos participantes apesar da condição de responsável
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    There you go. You can select the related participants from here!

    Reach out again if you need any other help.

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