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JJoão
Tenho uma condição definida, mas mesmo configurada, não está funcionando. Este é um passo crítico para o formulário, por esse pedido a sua assistência. Obrigado.
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Eduardo Jotform SupportOlá João,
Obrigado por entrar em contato com o suporte Jotform. Clonei seu formulário e a condição está funcionando como esperado. Quando escolhemos a opção Sim, temos uma mensagem de agradecimento. Quando escolhemos Não, temos outra. Veja meu screen cast abaixo:
Pode nos informar qual seria o problema?
Após recebermos seu retorno, teremos uma ideia melhor do que está acontecendo e de como podemos ajudar.
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jahgThank you very much for your attempt to help. However, the condition is: if you choose NO, jump to the thank you page. If you select YES, continue filling out the questionnaire until the end.
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EsmaHi João,
Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question,
There are a few ways to skip to the End page when 'No' is selected, such as hiding the fields or skipping to a page. But, the quickest way is using the Skip to/Hide a Page condition.
To make this work perfectly without showing the other questions on the last page, we'll first need to move the Submit button to its own page. Let me show you how:
- In Form Builder, click on Add Form Element on the left side of the page.
- Under the Basic tab, find Page Break and drag and drop it to the very bottom of your form, just above the Submit button.
- This will push the Submit button to a new, empty page.
Now, let's set up the condition to skip directly to this new page:
- In the orange navigation bar at the top of the page, click on Settings.
- Click on Conditions on the left side of the page.
- Select Skip to/Hide a Page.
- Set the condition like you see below.
- Click on Save.
Give it a try and let us know how it goes.
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