Aplicativo não mantém idioma em português, sempre volta para inglês

  • Profile Image
    amandanunes6898
    Perguntado em 5 de dezembro de 2025 às 03:45
    Mobile Offline
    1

    Message
    o aplicativo não para em modo linguagem português. Sempre volta para o modo inglês. se não parar, vou desinstalar o aplicativo e usar outro concorrente.

    Platform
    Android

    Appversion
    2.12.36

    Deviceinfo
    User Device: samsung - SM-A145M - Handset - 14

    Source
    Report

    App
    Jotform

  • Profile Image
    Chris_L Jotform Support
    Respondido em 5 de dezembro de 2025 às 04:16

    Hi Amanda,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your account but I'm seeing no app created yet. Can you send me your app link and I’ll check it for you?

    Once we hear back from you, we'll be able to help you with this.

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