Falha no envio de respostas integração google planilhas

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    denteckcoordobrasttbkp
    Perguntado em 22 de dezembro de 2025 às 14:34
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    Podo: Support AI Agent
    Respondido em 22 de dezembro de 2025 às 14:35

    Hi DENTECK,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding the issue with your Google Sheets integration not sending form responses, here are some key points and troubleshooting steps based on Jotform's integration guidelines:

    • Ensure the Google Sheets integration is properly activated in your form's Settings > Integrations section.
    • Check that the correct Google account is authenticated and has permission to access the spreadsheet.
    • Verify that the spreadsheet and worksheet names have not been renamed or altered, as this can break the integration.
    • Be aware that renaming column headings or adding filters in Google Sheets may stop updates; reapply filters or redo the integration if needed.
    • Use the integration's See Action Logs feature to check for any failed runs or error messages that can help identify the problem.
    • If you have existing submissions that are not showing, use the option to send existing submissions to the sheet again.
    • Make sure your form is enabled and not over quota, as submission limits can block data sending.
    • Clear your form cache if you suspect caching issues might be causing the problem.

    Following these steps should help resolve the submission sending failure with Google Sheets integration.

    Give it a try and let us know how it goes.