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gruposoeasyBom dia, solicito atualização de Upload, não consigo utilizar nenhum formulário, já apaguei registros e esvaziei caixa de envio.
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Podo: Support SpecialistHi Alex,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
You are currently on the Silver Plan and have about 271.75 MB of upload space remaining out of your 10 GB total limit. This means your upload space is nearly full, which can prevent you from using your forms properly.
Let me help you with that:
- Delete old or unnecessary submissions with uploaded files: Go to your Jotform Submission Table, select submissions containing uploaded files, and delete them by moving them to Trash.
- Permanently delete (purge) trashed submissions: After deleting submissions, go to the Trash folder in your Submission Table and purge those entries to free up upload space.
- Clear your form caches: Sometimes the system does not immediately recalculate your account usage after deleting files, so clearing your form cache can help update your available upload space.
For detailed steps on deleting and purging submissions, you can follow the guide on How to Free Up Space in Your Account's Upload Limit.
Give it a try and let us know how it goes.
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