Silver Subscription: Switch from yearly to monthly subscribtion

Olá, meu plano de assinatura é o Prata, está vindo cobrança de 468 dolares, tenho que pagar meu cartão de débito mas há necessidade de antes corrigir o valor cobrado.

Hudson José Rocha Gomes - rgomeshudson@gmail.com

Hi Hudson,

Thanks for reaching out to us for help. Our Porteguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Porteguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked the issue and found what happened. Your account was upgraded from a monthly plan to a yearly Silver plan, which is why the charge is $468. If you want to switch back to a monthly subscription, let us know.

Once we hear back from you, we can get moving on a solution.