Como fazer integração do número de whatsapp com o assistente de ia ?

  • Profile Image
    GammonROO
    Perguntado em 9 de julho de 2026 às 12:46

    Olá!

    Gostaria de obter informações sobre a integração de um número de WhatsApp com um assistente de IA.

    Poderiam, por gentileza, informar se é necessário realizar alguma configuração ou vinculação na plataforma da Meta para que essa integração funcione? Caso existam outros requisitos ou etapas para a configuração, peço que, se possível, encaminhem as orientações.

    Agradeço pela atenção e fico no aguardo do retorno.

    Atenciosamente,

  • Profile Image
    Rehan Support Team Lead
    Respondido em 9 de julho de 2026 às 13:14

    Hi GammonROO,

    While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have Portuguese Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

    Now, coming back to your question, to integrate a WhatsApp number with a Jotform AI Agent, you do need to link and configure things through Meta (Facebook Business / WhatsApp Business), but this is handled inside the AI Agent Builder flow. Here are the full configuration steps and requirements:

    1. In Agent Builder, click Publish in the blue navigation bar at the top of the page.
    2. Next, select WhatsApp from the menu on the left.
    3. Finally, click Login with Facebook and sign in to connect your Facebook account.

    Como fazer integração do número de whatsapp com o  assistente de ia ? Image 1 Screenshot 60

    4./ After connecting your Facebook account, complete the following business information:

      • Business Portfolio: Select one of your existing business portfolios from the list.
      • Business Name: This field is automatically populated and verified based on the selected business portfolio.
      • Business Website or Profile Page: This information is automatically applied and verified from the selected business portfolio.
      • Country: The country is automatically detected and verified based on the selected business portfolio.
      • Business Address (Optional): Enter your business address if you'd like to include it.

    5. Then, click on Next.

    Como fazer integração do número de whatsapp com o  assistente de ia ? Image 2 Screenshot 71

    6. Next, configure the following settings:

      • WhatsApp Business Account: Select an existing WhatsApp Business Account.
      • WhatsApp Business Profile: Create a new WhatsApp Business Profile or select an existing one.

    7. Once you've finished, click Next.

    Como fazer integração do número de whatsapp com o  assistente de ia ? Image 3 Screenshot 82

    8. Now, click on Continue.

    Como fazer integração do número de whatsapp com o  assistente de ia ? Image 4 Screenshot 93

    9. Here, you can optionally Add a payment method, then click Finish, and you’re all set.

    Como fazer integração do número de whatsapp com o  assistente de ia ? Image 5 Screenshot 104

    You can also review the full guide on How to Create WhatsApp Chatbot with AI Agents.

    Reach out again if you need any other help.

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