Monthly submission limit did not reset.

Bom dia !

Meus formulários está não possuem respostas mas mesmo assim estou no limite tem como verificar por favor

Hi Geraldo,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I went ahead and checked your account and I can see that your Monthly submission limit has been reset back to zero. No worries, I've reactivated your account, so you should be able to access your forms now. Also, please take note that the Starter Plan is only limited to 100 entries each month that your account can receive every month, and every first day of the month this resets back to zero, allowing you to receive more submissions. To increase the submission limit, I would highly suggest upgrading your account. You can check out the pricing page for available plans and features.

You might also want to check out this guide Understanding Your Account Usage and Limits for more information.

Let us know if there’s anything else we can help you with. 

Thank you very much