Why are the card numbers masked

  • promociontalento
    Fecha de consulta 6 de marzo de 2024, 11:12

    hola tengo un problema en un formulario donde requiero recabar los datos bancarios para un deposito pero no me salen completos salen con un signo de gato # por lo que necesito de su ayuda

    Jotform Thread 12617771 Screenshot
  • Rhina Jotform Support
    Fecha de respuesta 6 de marzo de 2024, 11:27

    Hi promociontalentom,

    Thanks for reaching out to Jotform Support. The system is masking the card numbers because collecting card numbers is not allowed according to Jotforms Terms of use. Please delete the offending fields to avoid future suspension on the account. Otherwise, your account could get suspended. If you want to charge the users at a later time you can use the Payment Authorization feature that lets you authorize and capture a payment later.

    Reach out again if there's anything else we can help you with.