como seguir utilizando la version gratuita si borre tods los envios

  • dteplisky
    Fecha de consulta 11 de marzo de 2024, 20:56

    El sistema me dice que use todos los envios, pero ya borre tdoos los fomrularios.

    Los usamos para un hospital , y no podemos pagar el costo

  • Mightor Jotform Support
    Fecha de respuesta 11 de marzo de 2024, 23:09

    Hi dteplisky,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The message that you received is for the Upload Space limit, which is the available disk space you can use, account-wide, for storing files uploaded on your forms. To free up your upload space, you can delete and then purge your form entries with file uploads. Before doing so, try to download the files first as a back-up.

    Let us know if you have any other questions.