How to hide a page based on the product selected

  • piraguismocursos
    Fecha de consulta 15 de marzo de 2024, 17:56
    One of my current problems is:


    On page 1 the type of course the client wants is selected.

    On page 2, personal data of the adult client is written.

    On page 3 the child's personal information is written.

    On page 4 information with policies that must be accepted.

    On page 5 the client must attach proof of payment.


    Well, I need page 3 to be skipped when an adult course is selected, but if a child course is selected, page 2 is shown for the legal guardian's details and page 3 for the child's details.


    The problem is that I have created conditions so that page 3 is hidden if you select an adult course, but page 3 is also hidden if you select a children's course.


    Attached is a sample image of the conditions I have created:

    Product List: Would like the quantity become 0 rather than 1 Image 1 Screenshot 30 Screenshot 10 Product List: Would like the quantity become 0 rather than 1 Image 2 Screenshot 41 Screenshot 21

    Thank you for your work.

  • Lesther Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 18:04

    Hi piraguismocursos,

    Thanks for reaching out to Jotform Support. Are you referring to the Cursos Iniciación CSCK form? I'm currently checking on the conditions. Please give me more time to work on it and I'll get back to you shortly.

    Let me know if you have other questions.

  • piraguismocursos
    Fecha de respuesta 15 de marzo de 2024, 18:06

    yes correct I mean this form

  • Lesther Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 18:14

    Hi piraguismocursos,

    Thanks for waiting. I cloned your form for testing and I run into the same issue that you mentioned. To fix this, modify the condition. The condition should be, if the field "Cursos:" is equal to any of the adult course, it will hide the page 3. See the example below:

    How to hide a page based on the product selected Image 1 Screenshot 20

    Test my form in this link. Clone it to own a copy and be able to see the entire setup. Here's the guide on How to Clone an Existing Form From a URL.

    Keep us updated and let us know if you need any more help.

  • piraguismocursos
    Fecha de respuesta 15 de marzo de 2024, 18:18

    Wow, it seems that it does not work correctly, in this case it would be necessary to select an adult course and skip page 3

  • piraguismocursos
    Fecha de respuesta 15 de marzo de 2024, 18:19

    Page 3 must be deleted when an adult course is selected, but page 3 must be maintained when a minor course is selected.

  • Lesther Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 19:00

    Hi piraguismocursos,

    Thanks for getting back to us. Did you test my demo form? If not, open this link to test. Here's a screencast of my test. If one of the adult course is selected, it will not display the page 3, it will skip to page 4.

    How to hide a page based on the product selected Image 1 Screenshot 30

    Here's the screencast of my test when Child course is selected. It will display the page 2 and the page 3.

    How to hide a page based on the product selected Image 2 Screenshot 41

    On the above example, when an adult course is selected, it will not show the page 3. But when a Child course is selected, it will display the page 3. It is necessary to select the adult course so page 3 will be hidden. If this is not the outcome that you're expecting, please give us more details.

    Let us know if you have any other questions.

  • piraguismocursos
    Fecha de respuesta 15 de marzo de 2024, 19:06

    Ok, currently if you allow me to.


    Previously, he didn't allow me to do it in his simulation.


    Have I thought that the error may occur due to the fields marked as mandatory? In their simulation they are not marked, but in mine they are? Can that problem occur?

  • Lesther Jotform Support
    Fecha de respuesta 15 de marzo de 2024, 19:15

    Hi piraguismocursos,

    Thanks for getting back to us. Making the fields mandatory should not be an issue with the flow of the condition that I suggested. Feel free to clone my form and make all fields mandatory and then submit a test submission. The fields are not required to ease the testing process. Here's the guide on How to Clone an Existing Form From a URL.

    Reach out again if there’s anything else we can help you with.

  • piraguismocursos
    Fecha de respuesta 16 de marzo de 2024, 3:52

    Hello, I am trying to copy the form from the link that you have sent me and it is not possible, since you have created a copy from mine and mine has the no clone option activated

  • Waqas Jotform Support
    Fecha de respuesta 16 de marzo de 2024, 6:09

    Hi piraguismocursos,

    Thanks for getting back to us. Once your form is cloned, it becomes the property of another account. All rules will be applied to the new account on the clone form. You can check out my colleague form now.

    Let us know if there's anything else we can help you with.

  • piraguismocursos
    Fecha de respuesta 16 de marzo de 2024, 6:17

    Thanks received, the problem has now been solved, you can close the ticket if you wish and you can delete the form created by your colleague as well. Thanks for your help