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serilabuniformesFecha de consulta 28 de marzo de 2024, 5:17
Hola, tengo un taller de productos personalizados. Vuestro formulario me ayuda mucho a obtener los pedidos de mis clientes.
Pero tengo un problema en uno de los pasos. Al crear un producto con variantes por ejemplo:
Camiseta de algodón - color rojo - cantidad - talla
No puedo lograr configurar que el cliente
pueda elegir varias camisetas rojas de diferentes tallas. adjunto una captura.
Hay alguna opción de poder resolverlo?
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Christian Jotform SupportFecha de respuesta 28 de marzo de 2024, 5:42
Hi serilabuniformes,
Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.
Now, let me help you with your question. To fulfill your requirements of enabling the selection of different sizes under the same color, such as red, you may want to consider disabling the "Create Sub Products from Options" for color options and instead enabling it for the Size option. Here’s how to do it:
- Click on the Product List icon.
- Hover over the item, then click on the Pencil/Edit icon.
- Go to the Options tab, then select Color.
- Switch the Create Sub Products from Options to No.
5. Then, go to the Size option and ensure that the Create Sub Products from Options option is enabled for only the size.
Sample results:
You can also refer to this guide on how to Create Sub-Products Based on a Product Option for further information.
Give it a try and reach out again if you have any other questions.