Cómo podemos iniciar sesión sin que pida un código?

  • soledadgarcia6
    Fecha de consulta 11 de abril de 2024, 8:00

    Buenos días,

    me gustaría saber si es posible quitar la opción de que me pida un código cuando vaya iniciar sesión y ver las respuestas de mis formularios.


    Gracias!!

  • Lorenz Jotform Support
    Fecha de respuesta 11 de abril de 2024, 8:13

    Hi Soledad,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

    I'm not sure what code you're referring to, I was thinking perhaps because of the encryption, but I checked your forms and none appears to have that enabled. Is that perhaps when trying to login to your Jotform account? Could you take a screenshot of the question asking for the code so we can have a better idea of what you're referring to? We have a guide about that here.

    Once we hear back from you, we'll be able to help you with this.

 
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