No se ha reiniciado el límite de envíos de mi cuenta

  • digepi
    Fecha de consulta 1 de mayo de 2024, 7:57

    buenos días,

    agotes el limites en abril, luego decía que el 1 mayo se reiniciaba y ahora veo que el 1 de junio es que se restablece.

    me gastaría saber la razón

    No se ha reiniciado el límite de envíos de mi cuenta Image 1 Screenshot 20

  • Sonnyfer Jotform Support
    Fecha de respuesta 1 de mayo de 2024, 8:02

    Hi digepi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I'm sorry you're having trouble with your monthly submissions limit. I've cleared your form cache and see that your monthly limit's reset has taken effect now. Check out my screenshot below to see your current usage:

    No se ha reiniciado el límite de envíos de mi cuenta Image 1 Screenshot 20

    Let us know if you need any more help.

  • digepi
    Fecha de respuesta 1 de mayo de 2024, 9:28

    Muchas gracias

 
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