Recuperación de Información

  • clienteincognito
    Fecha de consulta 27 de diciembre de 2022, 7:22

    Estimados

    Necesito recuperar unos formularios llamados AFP Capital que desaparecieron de mi plataforma, su ayuda por favor.


    gracias.


  • Mafe_M Jotform Support
    Fecha de respuesta 27 de diciembre de 2022, 7:51

    Hello,

    Thank you for reaching out to Jotform Support. I’m really sorry that this is happening. I can help you with the solution. If you have deleted a form then you may recover it along with its data as long as you haven't purged them yet. Let me show you how to do it.

    • Go to My Forms page.
    • Click on the Trash Folder on the left side of the page
    • Select the form you want to restore
    • Click Restore

    1668508118 637369d69b902 637369d69b8c5 Screenshot 10

    Please note that all deleted form will remain soft deleted in the system for 30 days. After 30 days the deleted forms are permanently deleted in the system and can no longer be recovered. Just in case the form that you are looking for is already permanently deleted then we do not have a way to restore it.

    Also, check out our guide explaining how to How To Restore Deleted Submissions if you want to recover deleted submissions.

    Let us know if there’s anything else we can help you with