Account: Cancel current plan

  • formulariosclairmont
    Fecha de consulta 6 de octubre de 2023, 19:44

    Solicito apoyo para cancelar el plan actual.

  • Cecile Jotform Support
    Fecha de respuesta 6 de octubre de 2023, 22:08

    Hi there,

    Thanks for contacting Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Spanish language, we can forward your ticket to our Spanish team. However, please note that it could take longer to receive a response.

    With that being said, let me assist you with your inquiry. I can see that your subscription just renewed recently. To cancel your subscription, please see our guide on How-to-cancel-a-subscription-and-downgrade-back-to-free. To request a refund for your latest invoice, open this link and complete the form. After looking into your request, you'll get an email with the result.

    Reach out again if you need any other help.