After canceling your subscription, your account will remain in the Bronze, Silver, or Gold plan for the period you paid for until the next billing date. Afterward, your account will automatically downgrade to the Starter (Free) plan and no longer be billed.
To cancel your subscription
- Go to Billing and select Change Plan.
- Select the Starter (Free) plan, then follow the instructions on your screen.
Send Comment:
98 Comments:
2 days ago
It says I must cancel my subscription in the Mobile app. When I go to the mobile app I'm unable to cancel. Please help
16 days ago
I thought I already canceled subscription a couple of months ago but I’m still being charged, I would like a refund and cancel subscription please
18 days ago
Please cancel my account. Please cancel my subscription. Please delete my account. Please delete my subscription. Please dissolve our affiliation entirely.
23 days ago
Cancel my subscription immediately. I'd like a refund because users were not able to submit a form even though I should have had a 1000 entries.
Thank you kindly!
45 days ago
We would like to cancel our account and receive a refund for lack of support and consistent issues with the forms.
56 days ago
Please help cancel Jot form,
closing company
refund $364.40
update email :jamesbohdy@gmail.c0m
57 days ago
I am trying to cancel my subscription but the "billing" button does not appear on my Account screen.
61 days ago
I want to get refund, I was not expecting a new billing for the second month
68 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
Hidden fact that pricing is in USD - very sneaky!
76 days ago
Need to cancel my subscription
79 days ago
Please confirm my account is closed - thank you !
92 days ago
I want to cancel my subscription. I just paid for this today, and it is not what I expected.
Invoice
93 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
94 days ago
Cancel and I need my refund for all those months.
94 days ago
PLEASE CANCEL MY SUBSCRIPTION
AND REFUND MY CREDIT CARD!!!!
94 days ago
Can you please assist me. I am having trouble canceling and sent an email last month about the same thing. I haven’t used the service for the last two months and got charged again today.
95 days ago
cancel
101 days ago
I need to cancel my subscription. I canceled online but apparently it's not the same because I'm still being charged. Cancel all subscriptions linked to our email.
102 days ago
HI there. Thank you for your services. Unfortunatly my busines is slowing down. I was able to find another hippa compliant form company for $4.95 per month.
106 days ago
how to cancel this subscription charged my account on today
107 days ago
Hi I would like to cancel my subscription today and have my credit card credited please
107 days ago
Hello,
I'd like to cancel my account, today and have my credit card credited.
Thank you,
Ilene Holman
107 days ago
I was routed to your service by mistake. This is after I filled out my information for a doctor. Please delete my email. I wouldn’t have a need for your services.
110 days ago
I have been charged over $800 for a subscription i did not authorise. I would like my money refunded asap.
113 days ago
I want to Cancel my Bronze account and have selected to be Downgraded.
Can the unused use of the License for 2025 be credited back?