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operacionesinveravesFecha de consulta 9 de octubre de 2023, 9:14
Buenos Días se crean pedidos por medio del formulario pedidos inveraves san fernando esto van a un excel pero no es muestra todos los pedidos.
Solo algunos y ya se reviso si es por formulas y no es eso
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Rayzel Jotform SupportFecha de respuesta 9 de octubre de 2023, 11:45
Hi operacionesinveraves
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to see the Product Orders in the Jotform Table and downloaded Excel file as expected. Check out the screencast below to see my results:
Here's my submitted form:
Here's the submission entry of the submitted form above:
I also tried downloading it and I was able to view the same details in the Excel file:
Can you explain a bit more about the issue, so I can get a better idea of what's happening? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. You can also send us a screen recording of what's happening using Loom.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.