No puedo checar mi formulario debido a que sale un mensaje de excedido de cuota como puedo reactivarlo

Mis formularios me sale un mensaje sobre de cuota como puedo reactivarlo

Hi Valeska,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you're having trouble with this. Looks like the form you're trying to access belongs to another account hsi*va1*0968@gma*l.com. Do you also own this account? The reason for the overquota message is that you already received 114 submissions when Starter plans comes with only 100 submissions per month.

To fix this, you can either upgrade your account to increase your limits or wait for the monthly reset which happens every 1st day of every month. You can learn more about account usage limits here.

Let us know if you need any more help.